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IRISgo

Your shipping confirmation will contain all the tracking details.So that you can enjoy your drinks from your IRISgo&#xAE; Cup as quickly as possible, we are working flat out to ensure fast delivery - even for engraved products!Our standard delivery time within Germany and Switzerland is 1-3 working days. For international orders, you can expect 1-4 working days.If you have any questions about our shipping policies, please contact us at <a data-fr-linked="true" href="mailto:info@irisgo.com">info@irisgo.com</a>.

Your shipping confirmation will contain all the tracking details. So that you can enjoy your drinks from your IRISgo® Cup as quickly as possible, we are working flat out to ensure fast delivery - even for engraved products!. Our standard delivery tim

How quickly will I receive my order?

Delivery & Payment

What distinguishes the IRISgo® cup from other reusable cups?

What is the story behind IRISgo®?

Which IRISgo® products are Swiss Made?

General

Can I change my order?

How can I track the status of my order?

Do I have to pay shipping costs for my order?

What can I do if my product was not delivered on time?

What happens if my parcel is lost or arrives damaged?

My delivery does not match the order confirmation.

Which countries do you ship to?

What payment methods does IRISgo® offer?

Can I pay by invoice?

Do you offer a refund or exchange?

How can I cancel my order?

Can I return my items?

How can I submit a return request?

Return & Exchange

Is the IRISgo® cup leak-proof?

How do I clean my IRISgo® cup?

Is my IRISgo® cup dishwasher-safe?

How long will my drinks stay hot or cold?

How do I use the closure?

Can the IRISgo® cup open automatically in my bag?

Will my IRISgo® cup fit into the cup holder in my car?

What materials is the IRISgo® cup made of?

What are B-goods?

How can I recycle/dispose of my IRISgo® cup?

Where is the IRISgo® cup manufactured?

IRISgo® cup

How can I use the cover?

What materials is the cover made of?

How do I clean the cover?

What can I use the Rush Lid 2 for?

How do I use the Rush Lid 2 with my IRISgo® cup?

What materials is the Rush Lid 2 made of?

What colours is the Rush Lid 2 available in?

How do I clean the Rush Lid 2?

What materials is the Cleaning Brush made of?

Why does the Cleaning Brush look like a toilet brush?

Accessories

How quickly will I receive my order?Updated 6 months ago