Contact our customer support team directly and we will deal with your request as quickly as possible.

IRISgo

<p>In this case, please contact our customer support team at <a data-fr-linked="true" href="mailto:info@irisgo.com" id="isPasted">info@irisgo.com</a> so that we can check the situation and find a suitable solution for you.</p>

In this case, please contact our customer support team at info@irisgo.com so that we can check the situation and find a suitable solution for you.

My delivery does not match the order confirmation.

Delivery & Payment

What distinguishes the IRISgo® cup from other reusable cups?

What is the story behind IRISgo®?

Which IRISgo® products are Swiss Made?

General

Can I change my order?

How can I track the status of my order?

How quickly will I receive my order?

Do I have to pay shipping costs for my order?

What can I do if my product was not delivered on time?

What happens if my parcel is lost or arrives damaged?

Which countries do you ship to?

What payment methods does IRISgo® offer?

Can I pay by invoice?

Do you offer a refund or exchange?

How can I cancel my order?

Can I return my items?

How can I submit a return request?

Return & Exchange

Is the IRISgo® cup leak-proof?

How do I clean my IRISgo® cup?

Is my IRISgo® cup dishwasher-safe?

How long will my drinks stay hot or cold?

How do I use the closure?

Can the IRISgo® cup open automatically in my bag?

Will my IRISgo® cup fit into the cup holder in my car?

What materials is the IRISgo® cup made of?

What are B-goods?

How can I recycle/dispose of my IRISgo® cup?

Where is the IRISgo® cup manufactured?

IRISgo® cup

How can I use the cover?

What materials is the cover made of?

How do I clean the cover?

What can I use the Rush Lid 2 for?

How do I use the Rush Lid 2 with my IRISgo® cup?

What materials is the Rush Lid 2 made of?

What colours is the Rush Lid 2 available in?

How do I clean the Rush Lid 2?

What materials is the Cleaning Brush made of?

Why does the Cleaning Brush look like a toilet brush?

Accessories

My delivery does not match the order confirmation.Updated 7 months ago