Contact our customer support team directly and we will deal with your request as quickly as possible.

IRISgo

The IRISgo&#xAE; cup was developed entirely in Switzerland. The IRISgo&#xAE; cup is also produced in Switzerland.

The IRISgo® cup was developed entirely in Switzerland. The IRISgo® cup is also produced in Switzerland.

Where is the IRISgo® cup manufactured?

IRISgo® cup

What distinguishes the IRISgo® cup from other reusable cups?

What is the story behind IRISgo®?

Which IRISgo® products are Swiss Made?

General

Can I change my order?

How can I track the status of my order?

How quickly will I receive my order?

Do I have to pay shipping costs for my order?

What can I do if my product was not delivered on time?

What happens if my parcel is lost or arrives damaged?

My delivery does not match the order confirmation.

Which countries do you ship to?

What payment methods does IRISgo® offer?

Can I pay by invoice?

Where can I find the invoice for my order?

Delivery & Payment

Do you offer a refund or exchange?

How can I cancel my order?

Can I return my items?

How can I submit a return request?

Return & Exchange

Is the IRISgo® cup leak-proof?

How do I clean my IRISgo® cup?

Is my IRISgo® cup dishwasher-safe?

How long will my drinks stay hot or cold?

How do I use the closure?

Can the IRISgo® cup open automatically in my bag?

Will my IRISgo® cup fit into the cup holder in my car?

What materials is the IRISgo® cup made of?

What are B-goods?

How can I recycle/dispose of my IRISgo® cup?

Can I fill my IRISgo® cup with carbonated drinks?

What warranty do you offer on the IRISgo® cup?

How can I use the cover?

What materials is the cover made of?

How do I clean the cover?

What can I use the Rush Lid 2 for?

How do I use the Rush Lid 2 with my IRISgo® cup?

What materials is the Rush Lid 2 made of?

What colours is the Rush Lid 2 available in?

How do I clean the Rush Lid 2?

What materials is the Cleaning Brush made of?

Why does the Cleaning Brush look like a toilet brush?

Accessories

Where is the IRISgo® cup manufactured?Updated 9 months ago