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Return & Exchange

Do you offer a refund or exchange?

Yes, we offer refunds and exchanges within 14 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition with all tags and packaging intact. Please note that personalised items are excluded from refu

How can I cancel my order?

Contact our customer service at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be cancelled before they have been shipped. If your order has already been dispatched, please read our

Can I return my items?

If your product is damaged or faulty, please contact our customer support team via the contact form or at [email protected]. Customer service is our top priority.We are sure to find a suitable solution for you.

How can I submit a return request?

Returns must be initiated within 14 days of receiving your order. The items must be unused and in their original packaging. Returns by post. Contact our customer support team at [email protected] to initiate the returns process with your order number a